Senior Customer Solution Engineer

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Gracenote, a Nielsen company, is on a mission to “Superserve” its top clients. The objective of this approach is to grow our partnerships across five major clients that are leaders in CTV, Search & AI, Phones & Apps, Streaming Services, eCommerce, and Global Pay TV. We believe these clients will increasingly dominate the global entertainment ecosystem and will continue to be some of Gracenote’s largest sources of growth for years to come. In order to grow these partnerships, Gracenote is committing to a deeper, more consultative sales cycle that identifies these clients’ needs and then rallies our organization to develop solutions that make technical and economic sense (for the client and Gracenote). We are moving beyond the traditional “build and sell” model with these clients to a partnership model that thrives on greater depth and transparency and going to market together to solve tomorrow’s biggest consumer problems. We are seeking a strategic and passionate Global Account Sales Engineer to drive the future of our relationship with our largest customers. This role will be key in strategically positioning Gracenote to support our major clients and enhancing our collective knowledge of our organizations and business direction. As a critical team member, you will partner with our Global Account Leads to generate a pipeline of o