Senior Customer Success Manager

<p> <strong>Headquarters:</strong> Remote <br /><strong>URL:</strong> <a href="https://6sense.com/">https://6sense.com/</a> </p> <div> <p><strong>Our Mission:</strong></p> <p>6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential.</p> <p><strong>Our People:</strong></p> <p>People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career. </p> </div> <div> <div class="elementToProof"><strong>The Role<br><br></strong></div> <div class="elementToProof">Imagine a solution that predicts—with 85% accuracy—who your customers are going to buy from, what they’ll buy, and when. As a Sr. Customer Success Manager, you’ll play a pivotal role in driving adoption, aligning platform usage with strategic business outcomes, and ensuring long-term customer value. You’ll own high-impact customer relationships, lead renewal and growth strategies, and help operationalize Customer Success for scale across our enterprise segment.</div> <div class="elementToProof"> </div> <div class="elementToProof"> <div class="elementToProof"><strong>Responsibilities<br><br></strong></div> <div class="elementToProof">We’re scaling our Customer Success team and looking for strategic, process-driven professionals who thrive in dynamic environments. You’ll be responsible for:</div> <ul> <li><strong>Driving adoption and strategic alignment</strong>: Partner with global enterprise customers to deeply understand their business goals and ensure 6sense is embedded in their workfl