Senior Data Scientist, Product

Ajua is The Integrated Customer Experience Solution for Businesses in Africa. We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading brands of various sizes and industries on the continent to create actionable strategies that drive business growth. Ajua is a Silicon Valley backed start-up and Africa’s first Integrated Customer Experience (#IntergratedCX) company driving business growth and giving consumers options on the continent. The Data Science team is responsible for ensuring that the Ajua products are best in class in not only solving our customers problems but propelling them into the future by understanding their customers better than they ever have. We are looking for a Senior Data Scientist who will build, deploy and monitor analytics and machine learning capabilities into the Ajua products while ensuring scientific rigour and statistical methods to the many challenges of Integrated Customer Experience Product creation and improvement. Key Responsibilities: Frame business requirements and objectives as succinct data science problems. Extraction, cleaning and transformation of relevant data for different Integrated Customer Experience Problems for analysis, modelling and reporting. Implement and deploy robust, state-of-the-art analytics and machine learning models across the Ajua Product Stack, directly impacting merchants and enterprise customers. Work with product teams to translate product feature requirements and use cases into experiments, and lead with the design, development, analysis and reporting of results, leading to decisions that directly impact customers. Actively pursue improving data science skills, including but not limited to problem-solving, writing readable/testable/efficient code, mastering Integrated Customer Experience Data, and lear