Senior Demo Engineer

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Key Responsibilities: Work closely with our Solution Engineers to deliver high-impact, customized demos to prospects and customers, highlighting advanced features, integrations, and technical capabilities based on specific customer use cases and business needs. Maintain and develop the internal no-code application that helps automate the demo build process and create efficiencies for our Solution Engineers. Have the ability to run this as a full-fledged internal product with minimal handholding. Understand customer goals and challenges and play an active role in the solution and demo process. Build quick prototypes and customizations (including custom apps) to demonstrate the integration capabilities between Freshworks and other enterprise applications. Ensure demo environments are prepared and functioning properly before