Senior Director, Engineering | Retail Analytics / CPG / Market Intelligence

About the Role We are seeking a Sr. Director, Engineering to lead AI-first transformation across customer-facing SaaS product engineering capabilities. This leader will shape technical direction, drive engineering excellence, and deliver scalable, reliable, and high-impact product outcomes in a highly matrixed, globally distributed environment. This is a people leadership role that requires deep software engineering roots. The successful candidate will be credible with senior engineers and architects, comfortable engaging in critical system design and architecture decisions, and able to translate complex technical direction into clear product, customer, and business outcomes. The role is accountable for engineering delivery outcomes and technical direction while operating through senior engineering leaders, technical leaders, architects, and cross-functional partners. The ideal candidate is a constructive challenger who can question legacy assumptions, elevate engineering standards, and guide mature SaaS capabilities toward an AI-first future. Key Responsibilities AI-First Product and Engineering Transformation Lead the evolution of customer-facing SaaS product engineering capabilities from a mature SaaS model toward an AI-first product and engineering model. Drive AI-enabled product innovation that improves customer workflows, decision support, automation, insight generation, and product differentiation. Apply practical understanding of GenAI tools and AI-assisted engineering practices to improve SDLC effectiveness, developer productivity, software quality, testing, documentation, and modernization efforts. Partner with product, architecture, security, privacy, data governance, and responsible AI stakeholders so AI-enabled capabilities are implemented thoughtfully within enterprise standards. Engineering Strategy, Architecture, and System Design Define and communicate technical direction for customer-facing SaaS product engineering capabilities in alignment with pr