Senior Director Operator Consulting (Remote, Any Location, US)

The Senior Director Operator Consulting will build and develop Operator Consulting teams. Full accountability for the development and maturation of the Operator Consulting Organization in the Americas moving from a seed team to an established team which grows with revenue pipelines - entrepreneurial spirit and stakeholder management skills are key. The role operates at the intersection of commercial strategy, transformation (people, AI and technology) and the worlds leading brands, blending each to achieve tangible client and Foundever outcomes. Duties and Responsibilities: Develop and build a unified global culture of high performing talent Hire, nurture, mentor and develop talented teams Define functional ways of working, methodologies etc Define inter-functional processes, RACIs and training plans to ensure global understanding Ensure adherence to corporate standards Act as the point of escalation for regional teams Ensure quality of team output and commercial linkages to broader Foundever value offerings As a senior member of the Operator Consulting community, you will lead by example — leveraging your expertise to drive positive change across our business, our operations, and our clients’ organizations Define, own and develop Operator Consulting US pipelines (RFP, Retention, Account Growth) Deliver compelling and meaningful advice to our clients (direct, indirect) at a senior level Own and support transformation narratives & commercials for major deals within the US client base Collaborate with Sales teams (business development, account management) to sell-in Operator Consulting Experience Pods Hire, train and enable Pod leads for each contracted client Control and manage quality of Pod outputs in line with contracted outcomes Act as the most senior point of contact for all Operator Consulting deals Support and develop a cross-functional community, development & training pathways for team members Participate and support presales activities (from marketing to ev