Senior Director, Revenue Operations

About Mimecast Mimecast started in email security - and we're still a recognized leader in it. But we're much more than that. Through strategic acquisitions and organic development, Mimecast has built a connected Human Risk Management platform that spans email security, insider risk management, security awareness training, digital communications governance, and AI-powered threat intelligence. We protect over 42,000 organizations worldwide and we're focused on a problem the industry has yet to fully address: the human layer is the biggest attack surface in cybersecurity, and managing it requires more than point products. Overview Mimecast is seeking a Senior Director Revenue Operations to set the strategy for, and lead the execution of, how we contract and bundle our products and plans. Sitting at the intersection of Sales, Finance, Product, Legal, and IT/GTM Business Systems, you will ensure contracting, licensing, and bundling decisions create clear customer value, increase revenue, and make it easier for customers and partners to do business with Mimecast , while supporting clean, reliable data across Salesforce.com and downstream reporting systems. Reporting to the SVP, Revenue Operations, you will own the strategic roadmap for MSP modernization, new product introductions, and the systems and process changes needed to support new pricing and billing models. You will set direction, drive cross-functional alignment, and represent this workstream with senior and executive stakeholders. What You'll Do Contracting and Bundling for Customer Value Operationalize how Mimecast contracts and bundles products and plans, with a focus on customer value, simplicity, transparency, accurate reporting, and ease of doing business. Lead efforts to streamline how Mimecast licenses new customers, migrates existing customers, and processes expansions and amendments in its systems. Partner with Product as the Revenue Operations conduit for field and customer feedback, helping shape bun