Senior Field Application Scientist

Rapidly Growing Life Sciences Technology Company Ultima Genomics is a rapidly growing company that is developing ground-breaking genomics technologies. Our mission is to continuously drive the scale of genomic information to enable unprecedented advances in biology and improvements in human health. We have developed a foundational new approach to sequencing at scale that overcomes limitations due to the high costs of current technologies. We are well-funded and have raised approximately $600 million from global top-tier investors. Our team brings together unique and diverse expertise across multiple disciplines, from healthcare and life sciences, to engineering, to technology and software and beyond. We are a collaborative group, including successful entrepreneurs, chemists, hardware and software engineers, genomics and biotechnology experts, molecular and computational biologists, software and algorithm experts, and operations and commercial leaders. Join us to develop and commercialize technologies that unleash the power of genomics at scale and empower the future of human health. We are looking for a highly motivated Senior Field Application Scientist to join our team! This is a full-time remote position with preferred locations on the east coast. How You’ll Contribute Empower customers by guiding application development efforts that unlock the full potential of our technology platform Deliver expert training to customers on the latest processes, kits, and instrumentation, empowering them for success Lead troubleshooting efforts and collaborate with internal experts to ensure fast, effective resolution of customer issues Take ownership of customer issues by documenting, resolving, and escalating cases promptly and professionally to ensure customer satisfaction Partner with sales to deliver technical and market guidance across the customer journey, including the design and execution of pilot experiments that enable successful technology adoption Collaborate cross-