Senior Forward Deployed Engineer

ABOUT GIGA Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter. We're at an exciting inflection point. While we've found real commercial success, our ambitions are larger: to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. The work affects millions of people every day, and our team has the autonomy to make true impact - with brilliant founders, a clear path forward, and the kind of momentum that defines generational companies. If being part of that resonates with you, we'd love to hear from you! - Voice AI startup Giga raises $61M Series A https://fortune.com/2025/11/05/voice-ai-giga-raise-61-million-customer-service-series-a/ - DoorDash and Giga Partnership https://www.linkedin.com/feed/update/urn:li:activity:7391576181009018883/ THE ROLE We're hiring Senior Forward Deployed Engineers as we scale our FDE organization. This is a senior individual contributor role — for engineers who want to stay engineers: you'll be the technical anchor of a pod of FDEs, own our most complex enterprise deployments, and build the tooling and practices that make every deployment after yours faster. Your impact spans the org — the systems, patterns, and standards you build become how every pod operates. You'll operate with real autonomy — architecture decisions, live production debugging, direct engagement with customer engineering leadership. No direct reports: your leadership shows up in code, design reviews, the engineers you level up, and an FDE org that gets epsilon better every day because you're in it. WHAT YOU'LL DO -