Senior ICT Engineer for infrastructure - FCI (VMware Cloud Foundation) (m/f/d)

Project description FCI is an Enterprise Cloud platform running on the Lenovo hardware and VMware product line (ESXi, vSphere, vSAN, NSX-T, vROPS, HCX ...). Working on such a platform is really unique chance to get valuable experiences in Virtualized IT world. The main goals are keep the platform up and running stable, SW and HW maintenance, Troubleshooting, Patching, Migrations, Consultations, Onboarding. Purpose Main purpose of this job is to perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s. Plan, implement and maintain a stable technical infrastructure to support organization’s business processes. Identify weaknesses in used processes and eliminate them following industry and internal standards. WHAT WILL YOU DO? Plan, implement and maintain a stable technical infrastructure. Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure. Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation. Evaluate, authorize, prioritize, plan, implement, document and review complex changes in controlled manner or escalate to higher authorities. Create and maintain technical documentation to support IT service. YOU WILL SUCCEED IF YOU: Have experience at ICT System Engineering Are advanced at Virtualization platform knowledge, Windows, Linux, Network, Storage Have analytical thinking, training and mentoring skills, team cooperation skills, Have knowledge of the ITIL processes Are willing to participate on on-call duties Speak English at least on B2 level WHY SHOULD YOU CHOOSE US? We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive w