Senior IT Engineer

We are seeking an experienced and driven Senior IT Engineer to serve as a senior technical contributor on Posit's IT Operations team, supporting our distributed workforce, corporate systems, and enterprise AI infrastructure. The ideal candidate is a seasoned systems administrator and support engineer who has moved beyond day-to-day ticket response and is ready to take ownership of critical platforms, lead cross-team technical efforts, and mentor more junior team members. You'll play a leading role in operating our IT infrastructure, raising the bar on our processes and documentation, and ensuring the productivity and security of our employees. IT Operations owns and runs the platforms everything else rides on — identity, endpoints, SaaS systems, the enterprise AI platform, and the infrastructure for our enterprise automation platform. Our department's mission is to empower Posit's employees with reliable technology, maintain a robust IT environment, and operate the platform foundation for the company's enterprise AI program. You will collaborate closely with other teams across the organization to achieve our departmental mission. We achieve this through proactive system management, responsive user support, code-driven operations, and continuous process improvement, enabling innovation with effective IT solutions. Since its inception, Posit has operated as a 100% distributed company with a SaaS-first infrastructure, complemented by select platforms we host and manage ourselves in AWS. This presents unique challenges and requires pragmatism, creativity, and a collaborative, detail-oriented approach to be successful. You will own: End-to-end ownership of one or more core IT platforms (platforms such as Okta, Google Workspace, Jamf Pro, Zoom, Slack, or the infrastructure for automation platforms such as n8n, Workato, or Okta Workflows) — including configuration, health, security posture, and roadmap. For the automation platform, that means the platform itself — hosting,