Senior IT Systems Engineer

About Us: HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building. HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe. About The Role: As a Senior IT Systems Engineer, you own corporate IT end-to-end - from Google Workspace and endpoint management to engineering enablement and cybersecurity partnership. You’ll be the technical authority on internal infrastructure, partnering with Engineering on security initiatives and ensuring our growing team has the tools and access they need to deliver. Key Responsibilities: Administer business productivity software (Google Workspace, Microsoft 365) including access, policy configuration, and license management Drive IT projects independently from scoping through delivery Manage endpoints via MDM ensuring adherence to device policy Gather information to chase an issue to resolution, even when unfamiliar. Leveraging and understanding logs, opening tickets with service providers, and keeping affected parties apprised. Triage and resolve internal IT requests, balancing reactive work with proactive improvements. Support the HQ technology stack including wireless networks, presentation equipment, conference rooms, phones, and printers. Own engineering tooling provisioning and licensing (GitHub, SaaS access) Administer cloud IAM (AWS, GCP) for non-production access — provisioning, group management, access reviews Part