Senior Localisation Program Manager, Product (Fixed Term Contract)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. London, UK (Hybrid: 3 days p/week in-office) FTC (ASAP to May 2027) About the role: This is a fixed term contract for an ASAP start until May 2027. We are looking for an experienced hands-on Senior Localisation Program Manager to own and optimise Product localisation. Localisation efforts at Klaviyo are centred around linguistic excellence, teamwork and scale. We are responsible for the translation and cultural adaptation of all customer-facing content from performance-based marketing collateral to original training programs, the Klaviyo application and website, and our partner and developer portals. Our work is not just about translation and localization; it is about providing our customers with high quality localization and an experience that feels locally relevant and fuels international growth for both our customers and Klaviyo. Your primary responsibilities will be to: Manage all localisation for Product, Help Centre and Customer Education , partnering closely with those teams to deliver high quality, locally relevant experiences across all supported languages. Manage all language contractors (including freelance linguists, agencies and other language vendors), ensuring we have the right resourcing, quality, cost and workflows in place to support current and future localisation needs. Contribute to scaling localisation overall , including the management of machine translation for all languages and helping to build an AI-first translation platf