Senior Manager, Software Engineering - (Logistics, Time Estimations)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero. We are on the lookout for a Senior Manager Software Engineering - (Logistics, Time Estimations) to join the Seamless Domain on our journey to always deliver amazing experiences. In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail. Our Domain makes sure customers experience delivery as predictable, explainable, and trustworthy across the entire order lifecycle. We do this by predicting accurately based on all available data, setting expectations before order placement, managing deviations after order placement, and providing clear, calming order tracking that preserves trust when reality diverges from the plan. Your Mission Lead the teams responsible for the foundational components of our customer time predictions components. Ensure the high reliability of multiple low-latency high-throughput systems that power time predictions. This includes improving domain-level SLOs and SLAs, maintaining a well trained on-call rotation and incident analysis and follow-up. Collaborate with Product, Operations and Analytics to ensure engine