Senior Platform Operations Specialist

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: You will become part of a dedicated and dynamic team that drives Tide's market success in Germany. The Tide Germany team is in an exciting growth phase and unites experts with profound knowledge in the fields of financial services, technology, and local market understanding. As part of this expanding team, you will receive the unique opportunity to help shape Tide's presence in Germany and jointly deliver innovative solutions for small businesses. Partner Credit Services is Tide's SME loan platform. By collaborating with credit partners, Partner Credit Services connects business owners with the appropriate financing – for founders who want to take their business to the next lev