Senior Product Designer, Digital - 12-month Contract

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s. We Will Be Customer Centric. We Will Be Data Driven – System Thinking – Entrepreneurial. We are Committed to True and Shared Value Creation. We Will Be Human-Centered and AI Enabled. We are Committed to Caring About Each Other, Our Communities, Our Environment. An application must include a portfolio. MISSION The Senior Product Designer is a hands-on designer with strong product thinking, sharp visual craft, and the habit of letting data settle debates. You'll design across Indigo's website, app, and in-store kiosks, working with Product, eCommerce, Retail, and Engineering to turn customer and business challenges into production-ready experiences and improve them through testing, research, and performance data. KEY ACCOUNTABILITIES Discovery & Strategy Lead design from problem to launch - Work with Product to frame the problem, explore approaches, craft the detail, and stay with the work through implementation. Find ways to improve the customer experience - Surface gaps, friction, and