Senior Product Engineer/Front End Engineer

Ajua is The Integrated Customer Experience Solution for Businesses in Africa. We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading brands of various sizes and industries on the continent to create actionable strategies that drive business growth. This role is responsible for building outstanding SaaS products to drive the success of businesses in Africa and beyond. As a Senior Product Engineer, you will build various aspects of Ajua product suite to service and ensure the impact on Ajua Clients’ business. Job Responsibilities Lead Ajua’s product suite toward the Integrated Customer Experience Platform through an MVP launch and beyond Lead a cross-functional team of engineers and designers through an agile development process Maintain and improve Ajua platform uptime, stability, usability, and performance Design, guide, mentor and challenge product architecture and design with others; Understand customer pain points through qualitative and quantitative research, come up with solutions, and then prototype, iterate, and launch frequently Help design simple but feature-rich customer experiences that delight Ajua clients Be an owner of features and products, end to end- from concept to launch to user adoption Work within aggressive timelines to prioritize your work for maximum impact Work with Data Scientists to develop rich value-added features; Work with Operations to automate solutions and increase service reliability; Analyze requirements thoroughly; Advise and develop solutions that solve the true customers pain; Perform testing and unit testing for delivering quality work; Acquire technical skill and knowledge continuously and aggressively, and help the team to develop the same Properly document development work completed; Essential Requirements Hands-on product