Senior Product Engineer, RCM Operations

Senior Product Engineer at Duet About Duet : Duet is on a mission to transform primary care by empowering nurse practitioners (NPs) to own and operate their practices. By providing NPs with tailored products and services within a supportive setting, Duet is building the nation’s largest network of NP-owned practices, driving better outcomes for patients and communities. ABOUT THE ROLE As a Senior Product Engineer on Billing Operations, you'll own the engineering behind Duet's revenue cycle products. You'll build the systems that move a claim from charge capture through submission, adjudication, denial, appeal, and collection, across three surfaces: - internal tooling our billing operators depend on - automation that replaces manual claims and denials work - customer-facing products clinic staff use every day This is a deeply hands-on, full-stack role with backend as your center of gravity. You’ll own reliability of API connections between billing systems and clearinghouses, work with data to ensure data accuracy, and build dashboards that our customers and internal ops team consumes. You'll work closely with our billing operations and product teams, partnering with people who do this work manually today to turn their hard-won knowledge into durable software. WHAT YOU'LL DO Build the connections that move billing data. Design and build the integrations that link practice management systems, our cloud data warehouse, and clearinghouses—standing up new connections as we onboard practices and partners, and extending the pipelines that carry claims, remittance, and payment data end to end. Keep those connections reliable. Harden the integrations we already run so data keeps flowing when source systems change, APIs throttle, files malform, or clearinghouse transactions fail. Build the monitoring, alerting, and observability that catch breakage before a practice's cash flow does. Share on-call and incident response with the team, and turn every incident into a durable fix.