Senior Product Manager, Ting Consumer Products

About Ting Labs Ting Labs is the company behind Ting, an electrical fire prevention sensor active in more than 1.3 million homes across North America. A single Ting sensor takes 30 million measurements per second; across the fleet, the result is one of the largest continuous, high-resolution datasets ever assembled on the residential electrical grid. Ting's sensor fleet provides real-time visibility into hidden electrical fire hazards across more than a million homes. These insights enable our Ting Fire Safety Team to identify hazards early and help prevent devastating electrical fires before they start. About the Role We are hiring a Product Manager to scale Ting’s consumer product and services — owning strategy, roadmap, customer support and insights, GTM, and the web and mobile apps themselves. This role sits at the intersection of product and marketing. It will partner very closely with marketing to deliver an evolving customer experience, with the goal of growing the Ting installed base through both existing and new channels. What You'll Own The consumer. Be the in-house expert on consumers' needs - what prompted them to request or buy the product, how they use it, and what new problems it can solve for them. Run discovery, build durable feedback loops, and translate insight into the product roadmap. Internal tools. Evolve the tools used by our Fire Safety Team to increase FST effectiveness and throughput resolving customer’s fire hazards. The experience. Elevate the existing web and mobile experiences and support new flows and customer experiences. Product vision and strategy. Set the North Star direction for the Ting Sensor and Services and the strategy to realize the vision in concert with company leadership. Roadmap definition and delivery . Define and ship the roadmap to make progress towards the vision. Partner with design, engineering, marketing and operations to shape the scope of each release. Measure consumer and business impact of product changes aft