Senior Product Manager - Travel Experience & App (m/f/d)

ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods. We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences. At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation. ROLE OVERVIEW This is a unique opportunity for an experienced and ambitious Product Manager who wants to have broad ownership and responsibility for the heart of our business: the excellence of our virtual guest experience. As the PM for the Travel Experience domain, you will be responsible for managing the guest-facing journey post booking, from pre-arrival to departure, as well as post-stay experience. This includes managing communications (WhatsApp, Email, Push) and the mobile app besides our web product. You will run two teams with partially overlapping scope and a shared Product Designer, so the role rewards someone who prioritises ruthlessly and keeps both teams moving rather than firefighting. However, excellence is only the baseline. We expect this role to go beyond that and consider how to provide a 10-star-plus experience. WHAT YOU’ll ACCOMPLISH Spearhead the discovery, ideation, and launch of innovative hospitality products and features that elevate the guest experience across all touchpoints. With a focus on seamless self-service