Senior Product Marketing Manager

ABOUT RETELL AI Retell AI is using first principles to reimagine the call center with cutting-edge voice AI. Thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $60M ARR with a team of 40 people, up from $5M at the start of 2025. Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we’re creating intelligent AI “workers” that can act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving customer interactions. We’re growing quickly and looking for ambitious builders who want to tackle hard technical problems, move fast, and have real impact at one of the fastest-growing voice AI startups. Let’s build the future together. - We’re a top 50 AI app in a16z list: https://tinyurl.com/5853dt2x - #4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025 - We're also one of the top ranking startups on: https://leanaileaderboard.com/ - Enterprise tech 30: https://www.wing.vc/et30/overview ABOUT THE ROLE Retell is hiring a Senior PMM to own how we show up to the market. This role is responsible for identifying breakout opportunities and turning early product momentum into scalable, market-defining growth. You'll lead positioning, run product launches, build the sales enablement toolkit, and concept brand campaigns that earn real attention. 80% of the role is core PMM. 20% is directing creative campaigns for social. This is a high-ownership role. You won't just maintain messaging, you'll define it. You report to the CMO and work closely with the founding team. KEY RESPONSIBILITIES - Own positioning and messaging across all buyer types and verticals Develop vertical-specific narratives for healt