Senior Product Owner

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The Senior Product Owner is responsible for maximizing the value of products delivered by Agile teams by defining product direction, prioritizing work, and ensuring alignment between stakeholder needs and delivery outcomes. This role works across business, technology, operations, and delivery teams to clarify objectives, evaluate tradeoffs, and guide product capabilities from concept through implementation and ongoing improvement. Serving as the primary product decision-maker for the Agile team, the Senior Product Owner owns the product backlog, defines features and user stories, establishes acceptance criteria, and prioritizes work based on business value, feasibility, risk, cost, and timing. The role ensures the team has the information and direction needed to deliver the right product capabilities in the right sequence. The Senior Product Owner also begins to influence department strategy by identifying product opportunities, improving prioritization practices, supporting roadmap development, and helping align delivery efforts to broader business goals. Work is performed with minimal direction, and the role requires sound judgment, strong stakeholder partnership, and the ability to make decisions on moderately complex to complex issues. Key Responsibilities Define and communicate product vision, goals, roadmap priorities, and expected outcomes. Own, manage, and prioritize the product backlog based on business value, stak