Senior Research Director

What we're looking for Role: Senior Research Director Team: Research Reports To: Managing Director, Research Supervisory Responsibility: This role will have 2-4 direct reports and oversee teams of 6-8 Research Directors and Research Managers. Location: We have a remote working policy, so we are looking for teammates anywhere in the US! However, we do have pods in NYC, Chicago, and D.C., where we would love for you to work any time you’d like. Our standard operating hours are Monday - Friday 9am - 5pm EST. Actual work schedules will be based on the candidate's time zone and client requirements. Travel: This role will occasionally be expected to travel for ad hoc in-person customer requests, in-person internal working sessions, and our once per year US All Team Summit. A little about us Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible. Overview The purpose of the Senior Research Director role is to to lead a pod of researchers to deliver exceptional client outcomes while directly owning and executing high-impact, complex research engagements. As both a people leader and a hands-on research leader, this role is responsible for ensuring successful delivery across their pod’s portfolio of accounts, while serving as the first point of escalation for client and project challenges. The Senior Research Director’s impact is ultimately measured by customer satisfaction, growth, and retention, as well as successfully helping the GTM team land new clients to Knit . You will own The resear