Senior Security Analyst

What you can expect We are seeking a talented Senior Security Analyst to investigate cybersecurity events and incidents at Zoom. This is a unique opportunity that combines hands-on security operations with automation engineering, offering a clear path to transition into a full-time automation engineer role. This shift-based position requires working from 8:00 AM to 6:00 PM EST, Tuesday through Friday or Wednesday through Saturday. About the Team The Detection and Response (D&R) team at Zoom safeguards the company's systems and information to protect our customers, partners, and employees. We assess business risk and counter potential threats through both proactive and reactive measures. D&R encompasses Cyber Threat Intelligence, Security Logging, Detection Engineering, the Security Operations Center (SOC), and Incident Response. Responsibilities Triaging, investigating, and escalating cybersecurity events across Zoom's environment, determining root causes and implementing preventive measures. Transforming thorough analysis into repeatable automation, scaling the team's output and impact, which is a core focus of the role. Collaborating closely with the D&R team to support our Incident Response service and enhance our security posture. Providing investigative support during active cybersecurity incidents. Developing and implementing new processes, procedures, and automated workflows as identified by D&R and SOC leadership to enhance Zoom's monitoring, detection, and mitigation capabilities. Responding to security events reported by internal and external teams, escalating incidents according to Zoom's incident response plan. Assisting with threat containment and participate in remediation activities during and after incidents. Maintaining awareness of the global threat landscape through close partnership with Zoom's Threat Intelligence team. What we’re looking for Have 2 - 4 years of experience working in a Security Operations Center and/or Incident Response role. Hav