Senior Service Designer

Come join us and make a difference in the world! Discover more at www.necsws.com Location: UK Hybrid Salary: £46-65,000 subject to location and experience. What we’re looking for: We’re looking for a skilled practitioner with significant experience in delivering service design projects. The focus of your role will be to create end-to-end, evidence-based designs for services which are inclusive and accessible. You’ll be working with multidisciplinary teams on complex projects where autonomy and project management will be important. We’re on the hunt for someone who will champion our values: to care passionately, be fluent in people, believe in your craft, push convention, be open to change, and to value each other. We work with a broad range of clients, some of whom are completely new to user-centred design (UCD). This means you’ll also play a key role in championing our UCD approach. The role may also involve: Leading and directing projects – You’ll lead multidisciplinary teams and clients in the pursuit of inclusive, accessible and effective services. Team support and management – You’ll help to support the service design team by inspiring and line managing team members, including overseeing appraisals and professional development. Defining and refining practice – You’ll help to define the way our disciplines work together, and progress the way NEC Digital Studio delivers inclusive, accessible, and effective design. Supporting new business – You’ll help NEC Digital Studio identify and win projects by spotting opportunities with clients and helping with proposals and pitches. How we work: We work with central and local government, the NHS, voluntary, not-for-profit and private sector organisations. We work hand-in-hand with our clients and sometimes we’re embedded in their teams for projects. Beyond individual projects, NEC Digital Studio’s Service Designers support each other at weekly meet-ups where we share our work, discuss its wider implications, and learn abou