Senior Site Reliability engineer

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency. Powered by LOIS , the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine ’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Responsibilities • Design and improve the monitoring, logging, distributed tracing, dashboards, alerting, SLIs, and SLOs that give teams meaningful visibility into production health and customer impact. • Build and maintain automation, internal tools, and CI/CD systems that increase engineering efficiency, reduce toil, and support reliable deployments at scale. Take responsibility for the quality and reliability of tools and services you support. • Drive the implementation and continuous improvement of reliable systems for building, deploying, testing, and operating Filevine products, proactively identifying and resolving reliability, performance, scalability, and security risks before they impact customers. • Own complex production incidents through detection, triage, communication, resolution, and follow-up. Turn incident learning into durable corrective actions, stronger runbooks and operating practices, and improvements that reduce recurring incidents and operational burden. Lead significant technical initiatives from problem definition and design through implementation and adoption. Coordinate work across e