Senior Software Engineer

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. We are looking for an experienced Senior Backend Engineer to design and build scalable, reliable, and high-performance backend systems for Application Experience, within the Nexthink Infinity platform. Application Experience focuses on giving IT and End-User Computing (EUC) teams comprehensive, real-time visibility into how employees actually experience applications. You will develop core services and infrastructure supporting large-scale data processing, real-time interactions, and integrations across multiple systems. This is a highly collaborative role requiring clear communication, strong technical judgment, and the ability to work effectively across teams. You will own significant backend components end to end, set technical direction, and navigate cross-team decisions with minimal oversight. Responsibilities Design, build, and scale distributed backend systems that serve millions of users. Drive end-to-end delivery of features: from design, implementation, deployment, and monitoring. Architect real-time, low-latency APIs and backend services for AI-driven agent pipelines that aggregate platform metrics into executive reporting. Develop cloud-native services in Java, ensuring reliability, performance, and scalability. Work on infrastructure components, including AWS-based deployments, containerization (Docker), and orchestration (Kubernetes/ECS). Build robu