Senior Solution Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? NiCE is looking for an experienced Portfolio Pre-Sales Consultant to excite potential customers about its extensive portfolio and aid them in ultimately becoming a NiCE customer. A successful Solution Consultant will work consultatively with prospects to identify their goals and business drivers and creatively design a solution that will meet the ever-growing demands of their contact center needs. This position will provide dedicated sales support to the Enterprise and SMB sales teams by exceeding expectations. How will you make an impact? Proactively identifying and addressing our customer's technical needs and objections to drive new sales, and existing account expansion. Actively learning and mastering the NiCE software portfolio at an intermediate level, to creatively apply our technology and help our customers achieve their business goals. Critically evaluating the technical sustainability of each new sales opportunity or Request for Proposal, ensuring that our contractual obligations to each new customer are accurate, and can be delivered in a timely manner. Helping facilitate a smooth transition from pre-sales to implementation by providing adequate knowledge transfer regarding the scope and requirements of the project, ensuring a seamless onboarding experience. Protecting NiCE from projects where technical challenges outweigh the value of a technically problematic opportunity, and long term partnership. Assisting our Sales team through preparation and delivery of business discussions, technical presentations, and product demonstrations, by carefully mapping customer business requirements to effective value driven technical solutions leveragi