Senior Solutions Architect - Central (Professional Services)

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with our customers. In this role, you will lead implementations and empower customers to use Chainguard in order to build secure software. You will embody our company value, “We are customer obsessed” by ensuring the customers are our top priority in the implementation and onboarding lifecycle. As the closest technical team member in contact with our customers, you not only are the “face of Chainguard ” to our end users, you will have an opportunity to directly collaborate and innovate with the product and engineering team to ensure we are supporting and continuing to build solutions that our customers love. What you’ll do: Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience Partner with our Product and Engineering teams to convey customer requireme