Senior Solutions Engineer, AI Data & Model Evaluation Solutions (Americas)

We are hiring a Senior Solutions Engineer to help shape and scale our AI Data Solutions, working with leading AI labs, frontier model developers, and enterprise AI teams on complex data, evaluation, and model development workflows. This is a senior, customer-facing role at the intersection of AI, solution design, commercial strategy, and operational execution. The right candidate will understand customer needs, translate ambiguous model development challenges into practical solutions, and help design scalable programs across human data, expert review, multilingual evaluation, speech/audio, transcription, model assessment, and post-training workflows. The Senior Solutions Engineer will help define what we sell, how we scope it, and how we ensure it can be delivered at quality and scale. Responsibilities Partner with Sales and senior leadership on strategic customer opportunities with AI labs, model development teams, and enterprise AI organizations. Lead discovery conversations with technical, research, product, operations, and executive stakeholders. Translate customer requirements into clear solution designs, workflows, pilot plans, proposals, and implementation approaches. Design solutions across model evaluation, multilingual data, speech/audio, transcription, expert review, post-training data, and quality workflows. Support RFPs, RFIs, proposals, pricing assumptions, and Statements of Work. Create customer-facing materials including solution narratives, workflow diagrams, pilot structures, and technical explanations. Work closely with Delivery, Quality, Supply Chain, and Technology teams to ensure proposed solutions are feasible, scalable, and commercially sound. Support clean handoff from Sales to Delivery, including requirements, assumptions, risks, and success criteria. Build reusable solution templates, scoping frameworks, and best practices for AI data and evaluation programs. Stay close to industry trends in model evaluation, benchmarking, RLHF, post-train