Senior Solutions Product Consultant

ABOUT THE ROLE We're looking for a Solutions Consultant to be the bridge between our customers, our product, and the UK construction industry. This is a cross-functional role that sits at the intersection of Sales, Customer Success, and Product using deep construction knowledge and product expertise to drive customer outcomes across the entire lifecycle. You'll be the resident construction and product expert for the UK business. You'll help win new accounts, ensure existing customers get real value, and feed market intelligence back into what we build next. You'll work across every function, wear multiple hats, and have real influence on how we grow in the UK market. You’ll report directly to the Vice President of Product with a dotted reporting line to our Head of UK & Ireland. WHY THIS ROLE MATTERS You're joining a founding team where your construction expertise and customer insights directly shape our U.K. trajectory. Small team means high impact, high visibility, and real influence on what we build and how we grow. WHAT YOU'LL DO Customer Implementation & Adoption - Support new and existing accounts with product expertise and construction knowledge, focused on driving outcomes not just feature adoption. - Provide technical support based on product knowledge and construction experience. - Build and maintain regional reusable solution templates in Breadcrumb for industry use cases and best practices. Internal & Customer Enablement - Partner with Sales on new business, be the expert in the room for discovery, demos, and technical validation. - Work across Customer Success to provide current customers with best practice guidance and deep product knowledge, drawing on your product expertise and construction industry experience. - Support customers in pilot and beta testing of new solutions. - Deliver the best possible customer experience to support retention, expansion, and turning pilots into long term partnerships. - Enable teams internally on product releases. - S