Senior Technical Account Manager

Who we are... At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth. We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure. Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone. If you want to go far, go together’. We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team. Click here if you would like to find out more about Trustonic's culture code. If you would like to work in a fast-moving global technology company, with great ambition, then we’d love to hear from you! A little bit about the team and what you'll deliver... We’re looking for a Senior Technical Account Manager to lead and develop our Technical Account Management team across APAC, while acting as a trusted technical partner to our most strategic customers. As part of our global Delivery team, you'll combine technical expertise, customer leadership and people management to help customers maximise the value of Trustonic solutions - driving adoption, retention and growth while ensuring they receive an exceptional technical experience. You'll work across Sales, Product, Engineering, Support and Solution Delivery teams to understand customer needs, solve complex technical challenges and turn customer insight into opportunities that influence our product roadmap and future growth. Y