Senior Travel Consultant (German and Amadeus)

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior Travel Agent (Remote/Hybrid) Full time, Warsaw (Poland), Krakow (Poland), Warsaw (Poland), (Paris) France, Belgium, Germany, Netherlands If you live in the Warsaw area, you will need to work in-office for 50% of working time monthly. If you work in the Kraków and Rzeszów areas, you will need to work in-office at least 1 day per week. As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! As a Senior Travel Agent, you will Search and confirm travel reservations for the customer Have a strong understanding of a client travel policy and can consistently provide consultation to the customer Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) Provide the client with the required industry information, such as low fares, exchange costs, and penalties Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported About you Extensive Travel Agent experience Working knowledge of the travel industry, policies, procedures, and processes Advanced skills in GDS Amadeus Strong verbal and written communication skills in English, French, and Spanish What we offer you At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.