Service Operations Specialist – Active Security Clearance Required

Join us and make YOUR mark on the World! Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability. Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact. We are seeking a Service Operations Specialist to provide critical administrative, operational, and coordination support to the program office by assessing business and organizational needs, improving processes, and ensuring continuity across key workflows within the Superblock program office. This role leads onboarding and access coordination for resident and non-resident staff, oversees stipend administration and recurring operational tasks, supports technical system updates and server environment administration, and manages application access and user guidance. The position also serves as the Audit Assessment Coordinator and supports monthly reporting, data validation, and analysis to inform decision making and strengthen program effectiveness. This position will be in the Strategic Deterrence Directorate. This position requires full-time on-site presence due to the nature of the work. You will Assesses program office business, operational, and organizational requirements, and recommends process improvements to strengthen effectiveness and continuity. Leads onboarding coordination for resident and non-resident staff, including non-resident check-in, system and distribution list access, and related setup activities. Oversees Superblock stipend administration and recurring operational workflows to ensure accuracy, timeliness, and compliance. Coordinates RunDMC updates with technical staff, including database en