Site Reliability Engineer (SRE)/ DevOps Engineer (Middle - Senior)

ABOUT US: At Gradion, we are the strategic partner for ambitious businesses, helping them achieve breakthrough growth through Digital Innovation and Deep Tech. With a global vision and an AI-first approach, we enable clients to reshape strategies, optimize systems, and adopt cutting-edge technologies to create sustainable value. From AI and data to cybersecurity, robotics, and large-scale enterprise platforms, Gradion designs practical solutions that lay the foundation for the next generation of billion-dollar companies. OUR FACTS & FIGURES: 23+ years of expertise - Gradion builds digital platforms & deep-tech solutions. 3 continents: Asia, Europe and Africa. 300+ specialists across 6 countries Vietnam, Singapore, Thailand, Saudi Arabia, Germany and Egypt. 100+ enterprise clients, including several unicorns (e.g., Alaiko, HomeToGo, Roadsurfer). Vietnam’s Best IT Company – recognized by ITViec for 8 consecutive years, including 2 consecutive years of ranking #1 (2024 and 2025). ISO 27001. About the Role Gradion is expanding its SRE team for the a client with a long-term managed services. You will be part of a global, follow-the-sun SRE function, responsible for platform stability, cloud infrastructure, and incident response. This role suits engineers who are technically solid, self-directed, and comfortable operating in a fast-moving, internationally distributed environment. You will go through a structured onboarding alongside an internal SRE team before taking on independent operational responsibility. What You Will Do Own platform availability: monitor, triage, and resolve incidents within defined SLA windows Manage cloud infrastructure on AWS and/or GCP - provisioning, scaling, and day-to-day operations Maintain and improve CI/CD pipelines and GitOps workflows Operate observability systems: monitoring, logging, and alerting at production scale Participate in on-call rotation as part of the global follow-the-sun coverage model Configure, deploy, and manage AI tool