Software Developer - Engineering Productivity

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's engineering team is empathetic, caring, and supportive. We are looking for a Software Developer, Engineering Productivity with expertise in backend infrastructure, platform engineering, and SDLC observability to join our globally distributed engineering team. You won't just write code to spec — you'll understand the business problem, engage with stakeholders, and shape the solution. In this role, your customers are our own engineers: you will act as a high-leverage technical bridge between Quality and Eng Core, building the automated safety nets and engineering telemetry required to increase deployment velocity while driving code-related incidents to zero. Our engineering team is spread across time zones, and this role works closely with colleagues in Hong Kong. In practice that means regular early-morning or evening calls — we keep the load shared fairly, but comfort with that rhythm matters for this role. As a Software Developer, Engineering Productivity, you will: Design and champion internal Quality Programmes: Drive engineering-wide process changes and ensure pods adopt new reliability standards without friction. You will operate with a product-owner mindset to define and evangelize the internal reliability roadmap. Build SDLC observability pipelines: Harness the APIs across our existing stack (GitHub, Linear, GCP, Sentry, Grafana, incident.io) to collect, aggregate, and visualize engineering and quality telemetry — delivering sel