Software Engineer AI Research (Mid-Senior)

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid We are looking for a hands-on software engineer to join the AI research team at Nexthink. Your job is to build advanced prototypes that test whether an AI idea works, with enough value to put in front of real users, and to prove which ones are worth becoming products for Nexthink customers. You do not need to be an AI researcher, but you should be excited about the technology and keen to experiment and hack with it. Engineering depth matters here: a prototype that meets real data and real users still has to be built well, and the design calls you make determine whether it can be productised later. We also expect you to be obsessed with the user: to imagine the whole journey and build the smoothest possible experience, not just a technical capability. The team works AI-first by default, and you will work closely with product, engineering and leadership so clear and structured communication is essential. Main responsibilities: As part of the AI research team at Nexthink, you will: Build advanced prototypes of AI-powered capabilities: fast, and good enough to put in front of real users Build demos, run experiments and evaluations that show whether a capability works for our users and is worth pursuing Make the design and architecture calls that keep a prototype fast to change now and viable to productise later Experiment with new AI tools and techniques,