Software Engineer (Java & AI-Driven Development)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Workforce Management (WFM) Engineering Team 📍 Richardson, TX (Hybrid – 2 days in office) Build the Future of AI-Driven Software Development At NICE, we're redefining how software gets built. We're looking for a Software Engineer who is passionate about both modern software engineering and the emerging world of AI-powered development. You'll join our Workforce Management (WFM) engineering team and play a key role in designing scalable backend services while helping shape the AI development ecosystem that powers our engineering organization. This is more than a traditional software engineering role. You'll help create intelligent development workflows, build agentic tooling, optimize AI-assisted engineering practices, and influence how teams leverage generative AI to accelerate innovation. If you love solving complex technical challenges, experimenting with cutting-edge AI technologies, and building software that impacts millions of users worldwide, we'd love to meet you. What You'll Do Build Great Software Design, develop, test, and deliver high-quality backend solutions using Java and modern web technologies. Create scalable, maintainable, and well-documented software that aligns with business goals and architectural standards. Develop robust unit, integration, and automated tests that ensure reliability and performance. Troubleshoot, enhance, and continuously improve existing applications and services. Participate in system design discussions, architectural decisions, and code reviews. Drive AI-Powered Engineering Own and evolve our AI development environment, including coding agents, tools, workflows, and supporting infrastructure. Design and optimize AI-powered development wo