Solution Architect Infor HR/Talent – ERP Services

Make a difference. Be happy. Grow your career. THE ROLE The Solution Architect provides consulting services to clients in a project leadership capacity and is a key delivery leader of software and consulting solutions for the ERP Services team. The position provides activity direction and task management to both clients and consultants assigned to the team. Collaborates with clients and other ERP Project Managers and Leaders to construct and deliver solutions in accordance with client business requirements. In addition, the Solution Architect enables and collaborates with the sales team to position Nordic’s offerings to our customer base. KEY RESPONSIBILITIES The Solution Architect - Infor HR/Talent will have the following responsibilities, which include but are not limited to: Recognized industry expert and thought leader both within and outside the organization Proactively identifies, defines, and solves the most complex problems that impact the management and direction of the business Providing complex, pre-sales solution generation that succinctly describes how a solution meets the client’s communicated needs and engenders client support for the proposed solution Eliciting customer requirements, visioning solutions, and documenting technical and business requirements including leading solution development processes through continuous and iterative solution planning, scoping, and documentation, team mentorship, development review, and client discussions Acts in a leadership capacity on project teams, providing activity direction and task management to both clients and consultants assigned to team Serve as lead advisor and/or principal consultant resource for client opportunities Ability to manage multiple priorities and clients while meeting customer service commitments and project timelines Proven ability to navigate complex and political situations involving client, vendor and third-party challenges. Provides excellent, professional client service, tailoring co