Solutions Architect, Presales (Req# 1336)

Overview *Candidates must be geographically located in the New York Metro area with a willingness to work on-site in ePlus' 1 Penn Plaza office two days per week.* As a Solutions Architect, Presales, you will serve as the dedicated technical lead and sales engineer for targeted ePlus product and service solutions. In partnership with the regional sales team, you will help drive revenue growth and expand opportunities across the customer account portfolio. You will collaborate with master architects, engineers, and consultants to understand clients’ needs, design strategic solutions, and develop sustainable IT roadmaps that help customers achieve their business goals. Your Impact The essential functions of this position include: Serving as a presales technical resource and trusted advisor to ePlus sales teams and customers across assigned technology focus areas. Partnering with sales teams to understand customer goals, qualify opportunities, and shape the right hardware, software, and services solutions. Leading customer-facing presentations , ePlus branded lunch and learns with customers that highlight ePlus’ core competencies, technical capabilities, and recommended solutions. Capturing customer business and technical requirements during the sales cycle and translating them into practical solution recommendations. Developing solution architectures, detailed configurations, bills of materials, proposals, and presentations. Leading technical scoping and solution reviews with customers and internal teams to support Statement of Work development for complex, multi-vendor solutions. Authoring technical content for RFP, RFI, and RFQ responses. Serving as a technical liaison with OEM partners, channel teams, solution architect peers, and service delivery teams. Sharing product updates, lessons learned, and solution insights to strengthen collaboration across the broader pre-sales team. Supporting customer satisfaction by helping address technical questions, concerns, or i