Solutions Consultant

<p> <strong>Headquarters:</strong> Remote <br /><strong>URL:</strong> <a href="https://www.zoom.com/">https://www.zoom.com/</a> </p> <h2>What You Can Expect:</h2> <p>Common Room is an AI platform that equips teams with agents powered by comprehensive buyer intelligence, consolidating signals into a dynamic, person-specific view. This enables teams to identify targets, craft tailored messages, and determine optimal engagement timing.</p> <p>In this role, you will act as a product expert and trusted advisor, transforming client needs into actionable solutions. Partnering with Account Executives, you’ll conduct detailed discovery of goals, technical needs, data, and success metrics.</p> <p>You’ll also collaborate with post-sales teams to ensure seamless transitions. This role suits individuals who prioritize solutions, embrace continuous learning, and focus on driving impactful customer outcomes.</p> <p> </p> <h2>About the Team:</h2> <p>The Solutions Engineering team collaborates with Sales, Product, and Customer Success to assist customers in understanding, evaluating, and adopting Zoom's platform, including Common Room.</p> <p>Team members bring advanced technical knowledge and a consultative mindset to conduct product demonstrations, design solutions, and guide customers through detailed evaluations for optimal alignment.</p> <p>This group values curiosity, teamwork, and translating innovative technology into impactful business results.</p> <h2>Key Responsibilities:</h2> <ul> <li>Serving as the product specialist and reliable technical advisor during the entire sales cycle.</li> <li>Translating customer challenges into concise, outcome-focused solution designs aligning effectively with Common Room's available capabilities.</li> <li>Leading tailored demonstrations, in-depth technical explorations, and pilot initiatives to confirm alignment with requirements and demonstrate value effectively.</li> <li>Designing solution approaches that include data ingestion, enrichme