Solutions Engineering Manager

ABOUT US Reducto is the agentic document platform for leading AI teams who demand enterprise performance at scale. We provide a comprehensive toolkit for working with documents the way a human would, combining custom in-house and leading frontier models to power efficient and accurate document workflows. We’ve grown rapidly, increasing revenue 8x year over year and partnering with hundreds of companies, from leading AI teams like Harvey, Vanta, and Scale, to enterprise customers across FAANG and top trading firms. Reducto has raised over $100M from world-class investors including a16z, Benchmark, and First Round Capital. THE OPPORTUNITY As the founding Solutions Engineering Manager at Reducto, you’ll build and lead the team that sits at the front lines with our customers—shaping how we win, onboard, and grow enterprise accounts. You’ll hire, coach, and develop a team of Solutions Engineers, partner closely with our GTM and core engineering teams on the most complex enterprise deployments, and define the playbooks, processes, and technical strategy that scale this function as Reducto grows. This is a player-coach role: you’ll stay hands-on with our most strategic customers while building the foundation of how this org will operate, expand, and deliver value at scale. WE WOULD LOVE TO MEET YOU IF: - You bring a high bar for quality and outcomes—for yourself and the people you lead. You don’t settle for 90%, you move with urgency, and you create a team culture where people ship fast, take ownership, and jump in to fix problems instead of just surfacing them. - You have 8+ years of experience in solutions engineering, sales engineering, or a closely related technical customer-facing role—with significant time spent supporting enterprise or regulated customers. - You have 2+ years of experience directly managing or leading a team of solutions/sales engineers (or similar technical IC team), including hiring, coaching, and performance management. - You’re technically credi