Special Billing and Collections Coordinator - Department of Medicine - Business

Location Remote, US Scheduled Hours 40 Position Summary This position is responsible for coordinating and performing professional billing activities such as notify, consent, and good faith estimates in Epic in accordance with the requirements of the No Surprise Billing Act (NSBA). This position will utilize Epic tools, such as WQs, reports, and modules/applications to complete these activities for self-pay services, uninsured patients, and patients with non-contracted plans in specific settings. Additionally, this position will process applicable pre-service payments and may assist in coordinating and performing the out of network authorization and single case agreement processes for patients with non-contracted plans. Job Description Primary Duties & Responsibilities: Work Epic WQs and reports containing scheduled services to identify and verify non-contracted coverage assignment, uninsured and self pay services. Responsible for completing the good faith estimate process in Epic for scheduled self pay services, uninsured patients and patients with non-contracted plans in specific settings. Communicate with patients and process payments prior to service date. Work with division, clinical and scheduling teams on the Epic referral triage process. Engage with pre-arrival, pre-certification and WUPN staff to secure out of network authorizations and single case agreements. If either cannot be obtained, then this position ensures the services are canceled. Routinely interact with physicians, clinical staff, department and division administrators and personnel. Serve as the liaison for the department, division, patients and affiliated hospital systems to coordinate notify, consent, signature, good faith estimate, estimate delivery, OON authorization and single case agreement when applicable. Other duties as assigned. Working Conditions: Job Location/Working Conditions: Normal office environment. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or