Sr. Forward Deployed Engineer - Deployment Services

We are seeking a Forward Deployed Engineer to join our Deployment Services team within Customer Success. This role focuses on application-layer platform work: Python automation, database operations, API integration, data migration tooling, and backend service configuration for customer environments. This engineer will work alongside Senior Solutions Engineers to deliver platform services to defense, aerospace, and commercial customers. Where the Solutions Engineer leads agent/module integration and Dgraph operations, this role owns the data and API layer: writing migration scripts, managing database operations, configuring backend services, building automation tooling, and integrating platform APIs. Our customers operate in regulated, security-sensitive environments across AWS, Azure, GovCloud, on-premises Kubernetes, and air-gapped networks. The ideal candidate is a strong Python developer with database and API experience, comfortable working directly with customers, and capable of building reliable automation tooling under time pressure. Core Responsibilities Write and maintain data migration scripts for customer identity transitions (Zitadel to Keycloak), multi-tenancy data migrations, and schema changes Manage database operations across customer environments, including PostgreSQL administration, Dgraph query optimization, schema migrations, data integrity verification, and performance tuning Configure and validate backend platform services per customer requirements: Identity Service, Keycloak, AI Chat, and service integrations Build and maintain Python automation tooling for repeatable deployment and configuration tasks Integrate platform APIs for customer-specific workflows, including authentication flows, data exchange endpoints, and service configuration Configure identity provider integrations per customer requirements (Keycloak, SAML, OIDC, SSO with PingFederate, Okta, Azure AD) Troubleshoot application-layer issues in customer environments, including servi