Sr. Manager, NFST

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Manager, NFST manages the Non-Funded Support Team. This role oversees daily responsibilities to ensure the timely review and approval of disposition requests and compliance support cases related to the NFST team. The Senior Manager, NFST plays a key role as a stakeholder for audits, examinations, and compliance inquiries related to ECOA, FCRA, and adverse action regulations. Job Responsibilities: Participate in the Risk Management lifecycle by creating, updating, and managing tickets in JIRA, including but not limited to, conducting research, root cause analysis, corrective action implementation, UAT, and post-implementation validation testing. Provide oversight to all LOS pipelines to ensure correct disposition and folder placement, ensure files are dispositioned in a timely manner when applicable. Build and maintain mechanisms to manage the timing of key events related to ECOA compliance, ensuring timely disposition, and overseeing project imp