Sr. Network Engineer

Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW. Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm). Role - Sr. Network Engineer Job Description · 4+ years work experience in networking (Cisco Catalyst Switch, Cisco Router) · Manning of Network Support Desk · Manage shift operations - Break rotation, tardiness, SOPs are followed · Point contact for issues happening within his/her shift · Ensuring proper shift handover · Highlight any key shift issues or areas for improvement and provide recommendations on how to improve · Perform Network monitoring and fault rectifications of all detected alerts · Ensuring daily checklist are completed timely and correctly · Attending to Service/Change Requests · Manage escalation in accordance to defined process · Liaise with service providers ensuring third party/supplier faults are cleared in a controlled and timely manner · Supporting Skills - Cisco ASA Series, Cisco Router, Cisco Nexus Series · Required (one or more of the following): Certifications such as CCNP/ CCIP/CCSP/ CCIE/ JNCA /ITILV3 and other relevant IT industry certificates All your information will be kept confidential according to EEO guidelines.