Sr Product Designer

Senior Product Designer - Sinch Philippines (Remote) About the Role Sinch is seeking a motivated and experienced Senior Product Designer to join us as a full-time employee. This is a crucial role that will directly impact our Engage Growth, Billing, and SimpleTexting product areas. You will be responsible for a dynamic range of design tasks, from refining existing user flows to leading discovery on new features that drive our business forward. We're looking for a designer with a strong ownership mindset who thrives on collaboration and is passionate about creating simple, robust, and customer-centric experiences. About the Position This is a full-time employee position. You will be fully integrated into our team, with your work, schedule, and daily tasks directed by your manager. Sinch will manage all required government contributions (SSS, PhilHealth, Pag-IBIG) and you will be eligible for the standard suite of employee benefits. A company-provided laptop will be supplied for this role. During onboarding, your working hours will closely align with Australian Eastern Standard Time (AEST) to support a smooth ramp-up alongside the team. Once established, hours will shift to a flexible standard schedule, with the expectation of reasonable overlap with the team for collaboration. What You'll Do Drive UI/UX Refinements: Take the lead on making UI/UX improvements to our existing SimpleTexting flows, collaborating closely with Product Managers and Engineers to deliver incremental enhancements. Design for Self-Serve Funnels: Design simple and effective UI and user flows for our new self-serve discounts feature, ensuring clear eligibility and application processes. Own the end-to-end journey design for self-serve cancellations, balancing business needs with a positive, customer-centric experience. Lead Discovery and Research: Conduct light user research and testing to inform the UX for new upsell opportunities, such as user seats and add-ons. You will design modular and scal