Sr. QE Test Coordinator (ATL, LOU, or Remote)

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today! Job Summary The Senior Test Coordinator oversees end-to-end quality engineering (QE) test management across all phases of the SDLC, including System Integration Testing (SIT), regression, User Acceptance Testing (UAT), and production readiness. Additionally, the position is responsible for maintaining a centralized QE knowledge base to ensure best practices and continuous learning throughout the QE organization. Roles & Responsibilities Open to candidates residing in ATL, LOU, or remotely. Own end-to-end test management across all phases of the SDLC — from SIT and regression to UAT and production readiness validation Coordinate testing schedules, environments, resources, and dependencies across multiple QE teams and product domains (eCommerce, StoreTech, POS, Payments, Loyalty, MDM) QE Flexpool Capacity Management & Prioritization: Manage a flexible QE resource pool to match testing capacity with demand across active programs and sprints; work with Engineering stakeholders to prioritize resource allocation based on release risk and business impact Vendor Burstable Capacity Activation: Partner with vendor and staffing systems to activate short-term, burstable QE capacity when internal team demand exceeds available bandwidth; manage onboarding, ramp, and wind-down of flex resources efficiently UAT Coordination & Business Sign-Off: Own the end-to-end UAT process — including scheduling, test environment readiness, business tester enablement, defect triage, and formal sign-off coordination with business stakeholders and product owners Validate acceptance criteria alignment on user stories and ensure business stakeholders are engaged and prepared for UAT execution prior to each release cycle Facilitate formal business sign-off meetings and maintain documented approval records as part of the release go/no-go process Knowledg