Staff Backend Engineer

ABOUT GIGA Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises. It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers. The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us: - Voice AI startup Giga raises $61M Series A https://fortune.com/2025/11/05/voice-ai-giga-raise-61-million-customer-service-series-a/ - DoorDash and Giga Partnership https://www.linkedin.com/feed/update/urn:li:activity:7391576181009018883/ Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply! THE ROLE We're looking for a staff engineer to help shape the technical direction of our backend systems. You'll lead complex projects, make architectural decisions that affect the whole platform, and raise the bar for engineering quality across the team. This is a role for someone who wants to build, not just advise. You'll write code, own systems, and ship, but you'll also be expected to think beyond your immediate work to identify what the team should be building next and how we should build it. WHAT YOU'LL WORK ON You'll drive technical initiatives across the company. Some examples: - System architecture: Designing how our agent infrastructure sho