Staff, Business Intelligence Engineer

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Staff, Business Intelligence Engineer, GTM Data Science & Analytics. About the job This position is needed to advance the quality, reliability, and strategic value of Twilio’s Go-To-Market (GTM) data by designing and maintaining robust business data models to enable trusted sales analytics, reporting, data science, & AI capabilities. The Staff, Business Intelligence Engineer will play a mission-critical role in our evolution from traditional BI to AI, ensuring data consistency and empowering data-driven decision-making. Responsibilities In this role, you’ll perform: ​​ Data Analysis and Interpretation: Utilize advanced analytical techniques to analyze large datasets, extract meaningful insights, and provide actionable recommendations to enhance revenue operations efficiency Data Monitoring: Develop and maintain automated data reconciliation and quality checks to proactively identify and resolve discrepancies, ensuring accuracy and consistency of critical reports and dashboards. Data Visualization: Create compelling visualizations to effectively communicate complex data insights, making information accessible and actionable for a diver